Nextiva vs Dialpad
Pricing last verified from each vendor's own site.
Verdict
Both are cloud phone systems with AI features. Nextiva shows Core at $15/user/mo, Engage $25 and Scale $75. Dialpad's business phone is $15 (Standard) or $25 (Pro) per user/mo billed annually, and it sells a separate sales dialer from $39/user/mo billed annually.
- Consider Nextiva if: You want a phone system that also covers contact center and an AI receptionist in one vendor.
- Consider Dialpad if: You want a dedicated sales dialer with real-time AI coaching alongside the phone system.
Factual summary
- Both are listed under Voice AI & Dialers.
- Lowest listed monthly price: Nextiva $15, Dialpad $15 (plans and billing terms differ; check each vendor page).
- Nextiva lists channels Dialpad does not: chat.
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| Nextiva | Dialpad | |
|---|---|---|
| Summary | Cloud phone system and customer-experience platform with calling, messaging, contact center and an AI receptionist. | AI-powered business phone, sales dialer with real-time AI coaching, and contact center. |
| Starting price | From $15/mo | From $15/mo |
| Pricing details | Per user/mo as displayed: Core $15 (shown down from $23), Engage $25 (from $50), Scale $75; unlimited calling and XBert AI receptionist plans from $99/mo | Per user/mo billed annually (monthly in brackets): business phone Standard $15 ($27), Pro $25 ($35); sales dialer Essentials $39 ($49), Advanced $59 ($70), Premium $79 ($95); contact center Essentials $89 ($109), Advanced $119 ($145), Premium $149 ($179); Enterprise custom; AI agents priced per conversation; free trial. Read from the pricing page's plan data on 2026-10-27 (the page opens on its AI agents tab) |
| Model | subscription | subscription |
| Free trial | — | Yes |
| Free plan | — | — |
| Channels | phone, sms, chat | phone, sms |
| Last verified | 2026-10-29 | 2026-10-28 |
FAQ
What is the difference between Nextiva and Dialpad?
Both are cloud phone systems with AI features. Nextiva shows Core at $15/user/mo, Engage $25 and Scale $75. Dialpad's business phone is $15 (Standard) or $25 (Pro) per user/mo billed annually, and it sells a separate sales dialer from $39/user/mo billed annually.
Which is cheaper, Nextiva or Dialpad?
Both list the same lowest monthly price ($15).
When should I choose Nextiva over Dialpad?
Consider Nextiva if: You want a phone system that also covers contact center and an AI receptionist in one vendor. Consider Dialpad if: You want a dedicated sales dialer with real-time AI coaching alongside the phone system.
More options
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