CallRail vs Dialpad
Pricing last verified from each vendor's own site.
Verdict
CallRail starts at $50/mo plus usage for call tracking, with AI answering from $95/mo. Dialpad is per user: Standard $15 ($27 monthly) for business phone, and a sales dialer from $39 ($49 monthly).
- Consider CallRail if: You're a marketer or agency that needs call attribution.
- Consider Dialpad if: You need per-user calling, AI transcripts and a dialer.
Factual summary
- Both are listed under Voice AI & Dialers.
- Lowest listed monthly price: CallRail $50, Dialpad $15 (plans and billing terms differ; check each vendor page).
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| CallRail | Dialpad | |
|---|---|---|
| Summary | Call tracking and attribution with an AI voice assistant that answers and qualifies inbound calls. | AI-powered business phone, sales dialer with real-time AI coaching, and contact center. |
| Starting price | From $50/mo | From $15/mo |
| Pricing details | Billed monthly plus usage: Lead Tracking $50/mo, Lead Tracking Complete $95, Lead Conversion $150, Lead Conversion Complete $195; local numbers $3 each, local minutes $0.06; Voice Assist AI answering from $95/mo (plus Lead Tracking from $55; $1/call after 50 calls); yearly plans save up to 10%; 14-day free trial | Per user/mo billed annually (monthly in brackets): business phone Standard $15 ($27), Pro $25 ($35); sales dialer Essentials $39 ($49), Advanced $59 ($70), Premium $79 ($95); contact center Essentials $89 ($109), Advanced $119 ($145), Premium $149 ($179); Enterprise custom; AI agents priced per conversation; free trial. Read from the pricing page's plan data on 2026-10-27 (the page opens on its AI agents tab) |
| Model | subscription | subscription |
| Free trial | Yes | Yes |
| Free plan | — | — |
| Channels | phone, sms | phone, sms |
| Last verified | 2026-11-01 | 2026-10-28 |
FAQ
What is the difference between CallRail and Dialpad?
CallRail starts at $50/mo plus usage for call tracking, with AI answering from $95/mo. Dialpad is per user: Standard $15 ($27 monthly) for business phone, and a sales dialer from $39 ($49 monthly).
Which is cheaper, CallRail or Dialpad?
Dialpad has the lower listed entry price ($15 vs $50 per month), but plan limits and billing terms differ.
When should I choose CallRail over Dialpad?
Consider CallRail if: You're a marketer or agency that needs call attribution. Consider Dialpad if: You need per-user calling, AI transcripts and a dialer.
More options
Related comparisons
- Dialpad vs Aircall
- Dialpad vs JustCall
- Quo (formerly OpenPhone) vs Dialpad
- Nextiva vs Dialpad
- CallHippo vs Dialpad
- RingCentral vs Dialpad
- CallRail vs Aircall
- Talkdesk vs Dialpad
Spot an error? Request a correction.
Free weekly newsletter
The SDR List Weekly
One quick email a week on AI sales tools: pricing changes (with sources), new tools worth a look, and one useful comparison. Less tab-hopping, more pipeline.
No spam, unsubscribe anytime. You'll get a quick confirmation email first.