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Smith.ai vs My AI Front Desk

Pricing last verified from each vendor's own site.

Verdict

Smith.ai starts at $300/mo for 30 human-answered calls. My AI Front Desk is an AI receptionist at $79/mo billed annually ($99 monthly) for 200 voice minutes, with chat and SMS included.

Factual summary

This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.

Affiliate links: we may earn a commission; it never affects rankings. Disclosure

Smith.aiMy AI Front Desk
Visit My AI Front Desk ↗
SummaryVirtual receptionists (human, AI or hybrid) that answer calls 24/7, qualify leads and book appointments.AI receptionist (Frontdesk) that answers calls and chats, books appointments and logs leads in a built-in CRM.
Starting priceFrom $300/moFrom $79/mo
Pricing detailsHuman-first receptionist plans, priced per call: Starter $300/mo (30 calls, then $11.50/call), Basic $810/mo (90 calls, $10.50 overage), Pro $2,100/mo (300 calls, $8.50 overage); Enterprise custom; AI-first and hybrid options on the same page; 10% off for 12 months; 30-day money-back guarantee; spam calls not chargedBusiness-in-a-Box $99/mo billed monthly or $79/mo billed annually (200 voice minutes, plus web chat, 2-way SMS, CRM and automations); Partner/Enterprise custom; 7-day free trial
Modelsubscriptionsubscription
Free trial—Yes
Free planNoNo
Channelsphone, sms, chatphone, sms, chat
Last verified2026-10-252026-10-28

FAQ

What is the difference between Smith.ai and My AI Front Desk?

Smith.ai starts at $300/mo for 30 human-answered calls. My AI Front Desk is an AI receptionist at $79/mo billed annually ($99 monthly) for 200 voice minutes, with chat and SMS included.

Which is cheaper, Smith.ai or My AI Front Desk?

My AI Front Desk has the lower listed entry price ($79 vs $300 per month), but plan limits and billing terms differ.

When should I choose Smith.ai over My AI Front Desk?

Consider Smith.ai if: You need humans for high-value or sensitive calls. Consider My AI Front Desk if: You want 24/7 AI answering at a fraction of the cost.

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