Smartsupp vs tawk.to
Pricing last verified from each vendor's own site.
Verdict
Smartsupp has a limited free plan and paid plans from $17/mo billed annually. tawk.to is free with unlimited agents and charges $29/mo to remove branding.
- Consider Smartsupp if: You want unlimited conversations, email and automation in a cheap paid plan.
- Consider tawk.to if: You want free live chat for many agents.
Factual summary
- Both are listed under Inbound AI SDR.
- Lowest listed monthly price: Smartsupp $17, tawk.to $29 (plans and billing terms differ; check each vendor page).
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| Smartsupp | tawk.to | |
|---|---|---|
| Summary | Live chat, WhatsApp and Messenger inbox with an optional Mira AI agent. | Free live chat widget, ticketing and knowledge base with paid branding removal and AI add-ons. |
| Starting price | From $17/mo | From $29/mo |
| Pricing details | Free (1 operator, 25 conversations/mo); billed annually: Solo $17/mo, Plus $25/mo, Expert $83/mo; Enterprise from $280/mo; Mira AI agent sold separately; prices exclude VAT; 14-day free trial, no card | Live chat free for life with unlimited agents; remove the 'Powered by tawk.to' branding for $29/mo; AI Assist chatbot is a paid add-on; hired live chat agents $1/hour |
| Model | freemium | freemium |
| Free trial | Yes | — |
| Free plan | Yes | Yes |
| Channels | chat | chat |
| Last verified | 2026-10-28 | 2026-11-02 |
FAQ
What is the difference between Smartsupp and tawk.to?
Smartsupp has a limited free plan and paid plans from $17/mo billed annually. tawk.to is free with unlimited agents and charges $29/mo to remove branding.
Which is cheaper, Smartsupp or tawk.to?
Smartsupp has the lower listed entry price ($17 vs $29 per month), but plan limits and billing terms differ.
When should I choose Smartsupp over tawk.to?
Consider Smartsupp if: You want unlimited conversations, email and automation in a cheap paid plan. Consider tawk.to if: You want free live chat for many agents.
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