tawk.to vs LiveChat (now Text)
Pricing last verified from each vendor's own site.
Verdict
tawk.to is free with unlimited agents ($29/mo removes branding). LiveChat (now Text) is $19 or $79 per user/mo billed annually, with AI resolutions included.
- Consider tawk.to if: Budget is tight and you want unlimited free seats.
- Consider LiveChat (now Text) if: You want a polished paid chat app with AI resolutions built in.
Factual summary
- Both are listed under Inbound AI SDR.
- Lowest listed monthly price: tawk.to $29, LiveChat (now Text) $19 (plans and billing terms differ; check each vendor page).
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| tawk.to | LiveChat (now Text) | |
|---|---|---|
| Summary | Free live chat widget, ticketing and knowledge base with paid branding removal and AI add-ons. | Website live chat with AI agents (now sold as Text) for converting and supporting visitors. |
| Starting price | From $29/mo | From $19/mo |
| Pricing details | Live chat free for life with unlimited agents; remove the 'Powered by tawk.to' branding for $29/mo; AI Assist chatbot is a paid add-on; hired live chat agents $1/hour | LiveChat pricing now shows Text plans with AI agents included. Billed annually per user/mo: Essential $19, Growth $79 (AI resolutions included: 10 on Essential, 200 on Growth); Enterprise custom; extra 50 AI resolutions $49.50; yearly billing saves up to 24%; free trial |
| Model | freemium | subscription |
| Free trial | — | Yes |
| Free plan | Yes | — |
| Channels | chat | chat |
| Last verified | 2026-11-02 | 2026-11-02 |
FAQ
What is the difference between tawk.to and LiveChat (now Text)?
tawk.to is free with unlimited agents ($29/mo removes branding). LiveChat (now Text) is $19 or $79 per user/mo billed annually, with AI resolutions included.
Which is cheaper, tawk.to or LiveChat (now Text)?
LiveChat (now Text) has the lower listed entry price ($19 vs $29 per month), but plan limits and billing terms differ.
When should I choose tawk.to over LiveChat (now Text)?
Consider tawk.to if: Budget is tight and you want unlimited free seats. Consider LiveChat (now Text) if: You want a polished paid chat app with AI resolutions built in.
More options
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