Tidio vs LiveChat (now Text)
Pricing last verified from each vendor's own site.
Verdict
Tidio has a free plan; Starter is $24.17/mo billed annually. LiveChat: Essential $19 and Growth $79 per user/mo billed annually, with AI resolutions included.
- Consider Tidio if: You want a free plan and a flat site-level price.
- Consider LiveChat (now Text) if: You want per-agent pricing with AI resolutions bundled.
Factual summary
- Both are listed under Inbound AI SDR.
- Lowest listed monthly price: Tidio $24.17, LiveChat (now Text) $19 (plans and billing terms differ; check each vendor page).
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| Tidio | LiveChat (now Text) | |
|---|---|---|
| Summary | Live chat and help desk with the Lyro AI agent for answering and qualifying website visitors. | Website live chat with AI agents (now sold as Text) for converting and supporting visitors. |
| Starting price | From $24.17/mo | From $19/mo |
| Pricing details | Free plan (50 billable conversations); billed annually (2 months free): Starter $24.17/mo (100 conversations), Growth from $49.17/mo (from 250 conversations); Plus from $300/mo plus usage; Lyro AI Agent priced by conversations; 7-day free trial | LiveChat pricing now shows Text plans with AI agents included. Billed annually per user/mo: Essential $19, Growth $79 (AI resolutions included: 10 on Essential, 200 on Growth); Enterprise custom; extra 50 AI resolutions $49.50; yearly billing saves up to 24%; free trial |
| Model | freemium | subscription |
| Free trial | Yes | Yes |
| Free plan | Yes | — |
| Channels | chat | chat |
| Last verified | 2026-10-28 | 2026-11-02 |
FAQ
What is the difference between Tidio and LiveChat (now Text)?
Tidio has a free plan; Starter is $24.17/mo billed annually. LiveChat: Essential $19 and Growth $79 per user/mo billed annually, with AI resolutions included.
Which is cheaper, Tidio or LiveChat (now Text)?
LiveChat (now Text) has the lower listed entry price ($19 vs $24.17 per month), but plan limits and billing terms differ.
When should I choose Tidio over LiveChat (now Text)?
Consider Tidio if: You want a free plan and a flat site-level price. Consider LiveChat (now Text) if: You want per-agent pricing with AI resolutions bundled.
More options
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