Olark vs LiveChat (now Text)
Pricing last verified from each vendor's own site.
Verdict
Olark: Live Chat $29/agent/mo; AI Website Agent $400/mo billed annually with unlimited conversations. LiveChat: Essential $19 and Growth $79 per user/mo billed annually.
- Consider Olark if: You want an AI website agent at one flat price with no usage fees.
- Consider LiveChat (now Text) if: You want a lower per-agent price for human chat.
Factual summary
- Both are listed under Inbound AI SDR.
- Lowest listed monthly price: Olark $29, LiveChat (now Text) $19 (plans and billing terms differ; check each vendor page).
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| Olark | LiveChat (now Text) | |
|---|---|---|
| Summary | Website live chat with an AI website agent that answers visitors and captures leads. | Website live chat with AI agents (now sold as Text) for converting and supporting visitors. |
| Starting price | From $29/mo | From $19/mo |
| Pricing details | Live Chat (no AI) $29/agent/mo; Standard AI Website Agent $400/mo billed annually ($4,800/yr; unlimited conversations, 1 human seat included, extra agents $29/mo); 14-day free trial, no card | LiveChat pricing now shows Text plans with AI agents included. Billed annually per user/mo: Essential $19, Growth $79 (AI resolutions included: 10 on Essential, 200 on Growth); Enterprise custom; extra 50 AI resolutions $49.50; yearly billing saves up to 24%; free trial |
| Model | subscription | subscription |
| Free trial | Yes | Yes |
| Free plan | — | — |
| Channels | chat | chat |
| Last verified | 2026-10-28 | 2026-11-02 |
FAQ
What is the difference between Olark and LiveChat (now Text)?
Olark: Live Chat $29/agent/mo; AI Website Agent $400/mo billed annually with unlimited conversations. LiveChat: Essential $19 and Growth $79 per user/mo billed annually.
Which is cheaper, Olark or LiveChat (now Text)?
LiveChat (now Text) has the lower listed entry price ($19 vs $29 per month), but plan limits and billing terms differ.
When should I choose Olark over LiveChat (now Text)?
Consider Olark if: You want an AI website agent at one flat price with no usage fees. Consider LiveChat (now Text) if: You want a lower per-agent price for human chat.
More options
Related comparisons
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- Tidio vs LiveChat (now Text)
- LiveAgent vs LiveChat (now Text)
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