Crisp vs Tidio
Pricing last verified from each vendor's own site.
Verdict
Crisp: free, then $45, $95 or $295 per workspace/mo with 4, 10 or 20+ seats. Tidio: free, Starter $24.17/mo and Growth from $49.17/mo billed annually, Lyro AI by conversation volume.
- Consider Crisp if: You have a team and want many seats included.
- Consider Tidio if: You are a small site that wants the lowest paid entry price.
Factual summary
- Both are listed under Inbound AI SDR.
- Lowest listed monthly price: Crisp $45, Tidio $24.17 (plans and billing terms differ; check each vendor page).
- Crisp lists channels Tidio does not: email.
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| Crisp | Tidio | |
|---|---|---|
| Summary | Shared inbox with website chat, AI chatbot and omnichannel messaging, priced per workspace. | Live chat and help desk with the Lyro AI agent for answering and qualifying website visitors. |
| Starting price | From $45/mo | From $24.17/mo |
| Pricing details | Free plan; per workspace/mo: Mini $45 (4 seats), Essentials $95 (10 seats), Plus $295 (20+ seats, AI suite); 14-day free trial | Free plan (50 billable conversations); billed annually (2 months free): Starter $24.17/mo (100 conversations), Growth from $49.17/mo (from 250 conversations); Plus from $300/mo plus usage; Lyro AI Agent priced by conversations; 7-day free trial |
| Model | freemium | freemium |
| Free trial | Yes | Yes |
| Free plan | Yes | Yes |
| Channels | chat, email | chat |
| Last verified | 2026-10-28 | 2026-10-28 |
FAQ
What is the difference between Crisp and Tidio?
Crisp: free, then $45, $95 or $295 per workspace/mo with 4, 10 or 20+ seats. Tidio: free, Starter $24.17/mo and Growth from $49.17/mo billed annually, Lyro AI by conversation volume.
Which is cheaper, Crisp or Tidio?
Tidio has the lower listed entry price ($24.17 vs $45 per month), but plan limits and billing terms differ.
When should I choose Crisp over Tidio?
Consider Crisp if: You have a team and want many seats included. Consider Tidio if: You are a small site that wants the lowest paid entry price.
More options
Related comparisons
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- Crisp vs Intercom (Fin)
- Smartsupp vs Tidio
- Freshchat vs Tidio
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