Bigin by Zoho CRM vs Zoho CRM
Pricing last verified from each vendor's own site.
Verdict
Both are Zoho CRMs. Bigin is the simpler, pipeline-centric one: a free edition for a single user, then Express $7, Premier $12 and Bigin 360 $18 per user/mo billed yearly. Zoho CRM is free for up to 3 users, then Standard $14, Professional $23 and Enterprise $40 as displayed.
- Consider Bigin by Zoho CRM if: You're a small team that mainly needs pipelines and automations at the lowest price.
- Consider Zoho CRM if: You need a full CRM with more modules and customisation.
Factual summary
- Both are listed under Sales CRMs.
- Lowest listed monthly price: Bigin by Zoho CRM $7, Zoho CRM $14 (plans and billing terms differ; check each vendor page).
- Zoho CRM lists channels Bigin by Zoho CRM does not: phone.
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| Bigin by Zoho CRM | Zoho CRM | |
|---|---|---|
| Summary | Zoho's pipeline-centric CRM for small businesses, with team pipelines, automations and AI credits on higher tiers. | CRM with sales automation, AI assistant and built-in agents, from a free plan for small teams. |
| Starting price | From $7/mo | From $14/mo |
| Pricing details | Free edition (single user); Express $7, Premier $12 and Bigin 360 $18 per user/mo billed yearly (yearly saves up to 35%); 15-day free trial | Free for 3 users; Standard $14, Professional $23, Enterprise $40 per user/mo as displayed (monthly and annual billing offered); Zoho CRM Plus from $20/user/mo; Bigin Express $7; 15-day free trial |
| Model | freemium | freemium |
| Free trial | Yes | Yes |
| Free plan | Yes | Yes |
| Channels | email, phone | |
| Last verified | 2026-10-28 | 2026-11-01 |
FAQ
What is the difference between Bigin by Zoho CRM and Zoho CRM?
Both are Zoho CRMs. Bigin is the simpler, pipeline-centric one: a free edition for a single user, then Express $7, Premier $12 and Bigin 360 $18 per user/mo billed yearly. Zoho CRM is free for up to 3 users, then Standard $14, Professional $23 and Enterprise $40 as displayed.
Which is cheaper, Bigin by Zoho CRM or Zoho CRM?
Bigin by Zoho CRM has the lower listed entry price ($7 vs $14 per month), but plan limits and billing terms differ.
When should I choose Bigin by Zoho CRM over Zoho CRM?
Consider Bigin by Zoho CRM if: You're a small team that mainly needs pipelines and automations at the lowest price. Consider Zoho CRM if: You need a full CRM with more modules and customisation.
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