Bitrix24 vs Zoho CRM
Pricing last verified from each vendor's own site.
Verdict
Bitrix24 has a free plan and flat per-organization pricing: Basic Vibe+ $89/mo for 5 users up to Enterprise from $799/mo for 250 users (launch offer prices until Dec 10, 2026). Zoho CRM is free for 3 users, then Standard $14, Professional $23 and Enterprise $40 per user/mo.
- Consider Bitrix24 if: You want CRM, tasks, telephony and chat for a whole team at a flat price.
- Consider Zoho CRM if: You want per-user CRM pricing and the wider Zoho app suite.
Factual summary
- Both are listed under Sales CRMs.
- Lowest listed monthly price: Bitrix24 $89, Zoho CRM $14 (plans and billing terms differ; check each vendor page).
- Bitrix24 lists channels Zoho CRM does not: chat.
This is a factual comparison drawn from vendor sites, not a recommendation. Which fits depends on your channels, volume and budget.
| Bitrix24 | Zoho CRM | |
|---|---|---|
| Summary | Free CRM plus project, telephony and collaboration suite with flat per-organization pricing. | CRM with sales automation, AI assistant and built-in agents, from a free plan for small teams. |
| Starting price | From $89/mo | From $14/mo |
| Pricing details | Free plan; billed annually per organization: Basic Vibe+ $89/mo (5 users), Standard $199/mo (50 users), Professional $399/mo (100 users), Enterprise from $799/mo (250 users); a launch offer until Dec 10, 2026 cuts 12-month plans to $59, $120, $240 and $480/mo; annual billing about 30% cheaper than monthly; 15-day free trial, no card | Free for 3 users; Standard $14, Professional $23, Enterprise $40 per user/mo as displayed (monthly and annual billing offered); Zoho CRM Plus from $20/user/mo; Bigin Express $7; 15-day free trial |
| Model | freemium | freemium |
| Free trial | Yes | Yes |
| Free plan | Yes | Yes |
| Channels | email, phone, chat | email, phone |
| Last verified | 2026-11-01 | 2026-11-01 |
FAQ
What is the difference between Bitrix24 and Zoho CRM?
Bitrix24 has a free plan and flat per-organization pricing: Basic Vibe+ $89/mo for 5 users up to Enterprise from $799/mo for 250 users (launch offer prices until Dec 10, 2026). Zoho CRM is free for 3 users, then Standard $14, Professional $23 and Enterprise $40 per user/mo.
Which is cheaper, Bitrix24 or Zoho CRM?
Zoho CRM has the lower listed entry price ($14 vs $89 per month), but plan limits and billing terms differ.
When should I choose Bitrix24 over Zoho CRM?
Consider Bitrix24 if: You want CRM, tasks, telephony and chat for a whole team at a flat price. Consider Zoho CRM if: You want per-user CRM pricing and the wider Zoho app suite.
More options
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