Best live chat software for sales websites
Website chat tools for capturing and qualifying visitors, from free widgets to AI agents. Prices come from each vendor's pricing page.
How this list works: Free plans first, then ordered by lowest listed price; quote-only tools last. Pricing verified against vendor pages (latest check ). No placement here is paid. Methodology.
| Tool | What it is | Price (vendor-published) | Free plan | Channels |
|---|---|---|---|---|
| Smartsupp | Live chat, WhatsApp and Messenger inbox with an optional Mira AI agent. | Free (1 operator, 25 conversations/mo); billed annually: Solo $17/mo, Plus $25/mo, Expert $83/mo; Enterprise from $280/mo; Mira AI agent sold separately; prices exclude VAT; 14-day free trial, no card | Yes | chat |
| Freshchat | Live chat and messaging for websites and apps from Freshworks, with an AI agent. | Free for up to 10 agents; per agent/mo billed annually: Growth $19, Pro $49, Enterprise $79; Freddy AI Agent $49 per 100 sessions; Freddy AI Copilot $29/agent/mo; 14-day free trial | Yes | chat, sms |
| Tidio | Live chat and help desk with the Lyro AI agent for answering and qualifying website visitors. | Free plan (50 billable conversations); billed annually (2 months free): Starter $24.17/mo (100 conversations), Growth from $49.17/mo (from 250 conversations); Plus from $300/mo plus usage; Lyro AI Agent priced by conversations; 7-day free trial | Yes | chat |
| JivoChat | Live chat with social messengers and telephony in one inbox. | Free plan; per agent/mo billed annually: Basic $28, Professional $42, Enterprise $56; add-ons such as WhatsApp $27/mo and AI assistant $13/mo; 14-day trial | Yes | chat |
| tawk.to | Free live chat widget, ticketing and knowledge base with paid branding removal and AI add-ons. | Live chat free for life with unlimited agents; remove the 'Powered by tawk.to' branding for $29/mo; AI Assist chatbot is a paid add-on; hired live chat agents $1/hour | Yes | chat |
| Landbot | No-code chatbot builder for website and WhatsApp lead qualification, with AI agents and CRM hand-offs. | Free plan (100 chats/mo); Starter $36/mo billed annually ($45 monthly), Pro $88/mo annually ($110 monthly); extra chats $0.05, AI chats $0.10 | Yes | chat |
| Crisp | Shared inbox with website chat, AI chatbot and omnichannel messaging, priced per workspace. | Free plan; per workspace/mo: Mini $45 (4 seats), Essentials $95 (10 seats), Plus $295 (20+ seats, AI suite); 14-day free trial | Yes | chat, email |
| Botpress | Platform for building AI chat agents for websites and messaging channels, used for lead qualification and support. | Free (100 conversations); Plus $150/mo billed annually (250 conversations, then $65 per 100); Team $750/mo billed annually (1,500 conversations, then $50 per 100); Enterprise custom; annual saves 20% | Yes | chat |
| LiveAgent | Help desk with live chat, email, call center and AI on every plan. | Per agent/mo billed monthly (offer prices): Small $15 (regular $19; up to 5 agents), Medium $26 (regular $35; up to 15), Large $44 (regular $59); billed annually $11, $22, $38; Enterprise custom; AI included; 30-day free trial, no card | — | chat, email, phone |
| LiveChat (now Text) | Website live chat with AI agents (now sold as Text) for converting and supporting visitors. | LiveChat pricing now shows Text plans with AI agents included. Billed annually per user/mo: Essential $19, Growth $79 (AI resolutions included: 10 on Essential, 200 on Growth); Enterprise custom; extra 50 AI resolutions $49.50; yearly billing saves up to 24%; free trial | — | chat |
| Intercom (Fin) | Customer service platform with the Fin AI agent. | Seats billed annually: Essential $29, Advanced $85, Expert $132 per seat/mo ($39/$99/$139 billed monthly, per the page's structured data); Fin AI Agent $0.99 per outcome (also usable with other helpdesks, no seats required); Pro add-on from $100/mo; Copilot $29/agent/mo | — | chat, email |
| Olark | Website live chat with an AI website agent that answers visitors and captures leads. | Live Chat (no AI) $29/agent/mo; Standard AI Website Agent $400/mo billed annually ($4,800/yr; unlimited conversations, 1 human seat included, extra agents $29/mo); 14-day free trial, no card | — | chat |
| Chatbase | Build AI chat agents trained on your content for website support and lead capture. | Billed yearly: Hobby $32/mo (700 message credits), Basic $120/mo (4,000), Business $400/mo (15,000); extra credits $40 per 1,000; branding removal $1,188/yr; Enterprise custom; 7-day trial | No | chat |
| Qualified (Piper) | Piper, an AI SDR agent converting inbound website traffic into pipeline. | All plans quoted by sales; tiers sized by monthly web sessions (250K, 2M, 5M) and active email contacts, each with 1 SDR agent profile | — | chat, email |
| Warmly | Intent signals, visitor de-anonymization and inbound AI chat. | Billed annually: web deanonymization from $10,000/yr, Inbound Chat from $20,000/yr, AI Inbound Autopilot from $30,000/yr (each from 10K credits/mo); add-ons such as a $10,000/yr GTM Signals package and $10,000/yr Warm Experiences; AI video chat agent via sales | — | chat, email, linkedin |
FAQ
What is the best free live chat for a website?
tawk.to is free for life with unlimited agents ($29/mo removes branding). Landbot's free plan includes 100 chats a month and Botpress's free plan 100 conversations.
How much does LiveChat cost?
LiveChat, now sold as Text, is Essential $19 and Growth $79 per user/mo billed annually, with AI resolutions included (10 and 200). Intercom starts at $29 per seat/mo billed annually, with Fin AI Agent at $0.99 per outcome.
Which chat tools are built for B2B pipeline?
Qualified and Warmly focus on converting website visitors into meetings. Qualified quotes all plans by sales; Warmly's Inbound Chat starts at $20,000/yr billed annually.
Compare tools from this list
- Botpress vs Intercom (Fin)
- Landbot vs Intercom (Fin)
- Landbot vs Botpress
- Chatbase vs Botpress
- Chatbase vs Intercom (Fin)
- Chatbase vs Landbot
- LiveChat (now Text) vs Intercom (Fin)
- tawk.to vs Intercom (Fin)
- tawk.to vs LiveChat (now Text)
- Tidio vs Intercom (Fin)
- Tidio vs LiveChat (now Text)
- Crisp vs Intercom (Fin)
- Crisp vs Tidio
- Olark vs LiveChat (now Text)
- LiveAgent vs Intercom (Fin)
- LiveAgent vs LiveChat (now Text)
- JivoChat vs tawk.to
- Smartsupp vs Tidio
- Smartsupp vs tawk.to
- Freshchat vs Intercom (Fin)
- Freshchat vs Tidio
Related roundups
- Best inbound AI SDR & lead conversion tools
- Best Intercom alternatives for live chat and AI support
- Best AI agent builders for sales workflows
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